Microsoft’s MCITP: Consumer Support Technician (Microsoft Certified IT Professional: Consumer Support Technician) certification validates that a professional has the knowledge and skills to support and troubleshoot the latest Microsoft Windows Vista operating system. The MCITP: Consumer Support Technician credential also certifies that the professional has the knowledge and skills to diagnose and resolve all types of desktop support issues, including mobile and personal devices.

The job roles for MCITP: Consumer Support Technician certified professionals typically include: technical support specialists, PC support specialists, help desk technician and customer support representatives.

To get MCITP: Consumer Support Technician certification, you have to take a mandatory core test (70-623). The prerequisite for this certification is the MCTS: Windows Vista certification.